General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Tanya Kraußer) via the website

www.goldbeckdesign.de. Unless otherwise agreed, the inclusion of your own terms and conditions, if used, is hereby rejected.

(2) A consumer, as defined by the following provisions, is any natural person who enters into a legal transaction for purposes that are

predominantly neither commercial nor self-employed. An entrepreneur is any natural or legal person or a legal partnership that acts in the

exercise of its independent professional or commercial activity when concluding a legal transaction.

§ 2 Conclusion of Contract

(1) The subject of the contract is the sale of goods.

(2) By placing the respective product on our website, we make a binding offer to you to conclude a contract via the online shopping cart

system under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:

The goods intended for purchase are placed in the "shopping cart". You can call up the "shopping cart" via the corresponding button in the

navigation bar and make changes there at any time.

After clicking the "Checkout" or "Proceed to Order" (or similar designation) button and entering your personal data as well as the payment

and shipping conditions, the order data will finally be displayed as an order overview.

If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort) as a payment method, you will either be

redirected to the order overview page in our online shop or to the website of the instant payment system provider.

If you are redirected to the respective instant payment system, you will make the appropriate selection or enter your data there.

Finally, the order data will be displayed as an order overview on the website of the instant payment system provider or after you have been

redirected back to our online shop.

Before submitting the order, you have the option to review the information in the order overview again, change it (also via the "back" function

of the internet browser) or cancel the order.

By sending the order via the corresponding button ("order with obligation to pay", "buy" / "buy now", "order with costs", "pay" / "pay now" or

similar designation), you legally declare your acceptance of the offer, thereby concluding the contract.

(4) Your requests for a quote are non-binding for you. We will submit a binding offer to you in text form (e.g. by e-mail), which you can accept

within 5 days (unless a different period is indicated in the respective offer).

(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract are carried

out automatically by e-mail. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of the e-mails

is technically ensured and, in particular, is not prevented by SPAM filters.

§ 3 Special agreements on offered payment methods

(1) Payment via Klarna

In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"), we offer the

following payment options. Payment is made to Klarna in each case:

Invoice ("Pay Later"): You can find the Klarna invoice terms for Germany at

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/invoice

; the terms for the option to extend the payment due date can be found at

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/duedate_extension.

Instalment Purchase ("Financing"): More detailed information on instalment purchase, including the General Terms and Conditions and the

European Standard Information for Consumer Credit for Germany, can be found at

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/account

; the terms for the "Pay in 3 instalments" payment option can be found at

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/paylaterin3.

Direct Debit ("Pay Now")

Credit Card ("Pay Now")

Sofortüberweisung ("Pay Now")

The use of the payment methods invoice and/or instalment purchase and/or direct debit requires a positive credit check. In this respect,

we forward your data to Klarna during the purchase initiation and processing of the purchase contract for the purpose of address and credit

assessment. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check.

Further information on Klarna and the Klarna Terms of Use for Germany can be found at

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user and https://www.klarna.com/de/.

(2) SEPA Direct Debit

When paying by SEPA direct debit, you authorize us, by issuing a corresponding SEPA mandate, to collect the invoice amount from the

specified account.

The direct debit will be collected within 1-5 days after the conclusion of the contract. The period for the transmission of the pre-notification is

shortened to 5 days before the due date. You are obliged to ensure sufficient funds in the account by the due date. In the event of a chargeback

due to your fault, you shall bear the resulting bank fees.

(3) Payment via "PayPal" / "PayPal Checkout"

If you select a payment method offered via "PayPal" / "PayPal Checkout", the payment will be processed by the payment service provider

PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal"

are displayed to you under a correspondingly named button on our website and in the online ordering process. "PayPal" may use other payment

services for payment processing; if special payment terms apply to these, you will be informed separately. Further information on "PayPal" can

be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

§ 4 Right of Retention, Retention of Title

(1) You may only exercise a right of retention if the claims arise from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

§ 5 Warranty

(1) Statutory liability for defects applies.

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage

and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty claims.

(3) If a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed

of it by us before submitting your contractual declaration and the deviation was expressly and separately agreed upon between the contracting

parties.

§ 6 Choice of Law

(1) German law applies. For consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of

the state of the consumer's habitual residence is not withdrawn (principle of favorability).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods are expressly not applicable.

II. Customer Information

1. Identity of the Seller

Tanya Kraußer

Grindelalle 138

20146 Hamburg

Deutschland

Telefon: +49 17684944377

E-Mail: info@goldbeckdesign.de

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the Conclusion of the Contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself, and the correction options are carried out in

accordance with the provisions on "Conclusion of Contract" in our General Terms and Conditions (Part I).

3. Contract Language, Storage of Contract Text

3.1. The contract language is German.

3.2. We do not store the full text of the contract. Before submitting the order via the online shopping cart system, the contract data can be

printed out or electronically saved using the browser's print function. After we receive the order, the order data, the legally required

information for distance contracts, and the General Terms and Conditions will be sent to you again by e-mail.

3.3. For offer requests outside the online shopping cart system, you will receive all contract data in the form of a binding offer in text form,

e.g., by e-mail, which you can print out or electronically save.

4. Codes of Conduct

4.1. We have subjected ourselves to the Käufersiegel quality criteria of Händlerbund Management AG, viewable at:

https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf.

5. Essential Characteristics of the Goods or Services

The essential characteristics of the goods and/or services can be found in the respective offer.6. Prices and Payment Terms

6.1. The prices stated in the respective offers and the shipping costs are total prices. They include all price components, including all applicable

taxes.

6.2. The applicable shipping costs are not included in the purchase price. They can be accessed via a correspondingly designated button on our

website or in the respective offer, are shown separately during the ordering process and must be borne by you in addition, unless free shipping

is promised.

6.3. Any costs incurred for money transfers (transfer or exchange rate fees of credit institutions) shall be borne by you in cases where delivery is

made to an EU member state but payment was initiated outside the European Union.

6.4. The payment methods available to you are specified under a correspondingly designated button on our website or in the respective offer.

6.5. Unless otherwise specified for the individual payment methods, the payment claims from the concluded contract are due for payment

immediately.

7. Delivery Conditions

7.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly designated button on

our website or in the respective offer.

7.2. If you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold item during shipment passes

to you only upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently

commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.

8. Statutory Liability for Defects

Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).

These General Terms and Conditions and customer information were created by the IT law specialists of Händlerbund and are

permanently checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of

warnings. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.